Thank you for visiting and shopping at Cielito Lindo Estudio (https://www.cielitolindoestudio.net)
Following are the terms and conditions that constitute our Shipping Policy.
Upon successfully creating an account and placing an order on our website, we meticulously review, process, and prepare the shipment. The actual weight and dimensions of each order may vary. Shipping costs are determined by the shipping companies. Once your order is complete, you will receive an invoice via the email address associated with your account. The invoice will include tracking information, and your card will be charged the total amount indicated.
1. Introduction
Welcome to Cielito Lindo Estudio! By accessing and using our website (cielitolindoestudio.net), you agree to comply with the following terms and conditions. Please read them carefully.
2. Intellectual Property
- All content on our website, including artwork, designs, images, and text, is protected by copyright. You may not reproduce, distribute, or use any material without our explicit permission.
3. Art and Products
- Our art pieces are unique and handcrafted. Variations in color, size, and design may occur.
- Prices are subject to change without notice.
- We reserve the right to discontinue any product at any time.
4. Ordering and Shipping
- When you create an account and place an order, we review, process, and prepare it for shipping.
- Shipping costs are determined by shipping companies and may vary based on the order’s weight and destination.
- You will receive an invoice via the email address associated with your account upon order completion.
- Tracking information will be included in the invoice.
5. Responsibility and Liability
- We strive for accuracy, but errors may occur. We are not liable for any inaccuracies or omissions.
- Customers are responsible for customs fees, import duties, and taxes related to international orders.
- We are not liable for shipping delays, lost packages, or damaged items during transit.
6. Privacy Policy
- Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.
7. Changes to Terms
- We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
8. Contact Us
If you have any questions or concerns regarding these terms, please contact us at info@cielitolindoestudio.net.
Shipping and Returns
Shipment processing time
All orders are processed within 2-10 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
International Shipping Policy
Shipping Details
- Shipping Speed Options:
- We offer standard, expedited, and express shipping for international orders.
- Estimated delivery times vary based on the selected method.
- Shipping Costs:
- Customers are responsible for any customs fees, import duties, and taxes.
- Shipping costs are calculated at checkout.
- Order Processing Time:
- Orders are typically processed within [14] business days.
- Carrier Information:
- We use different carrier depending of location for international shipments.
Responsibility for Customs and Import Duties
- Customers are responsible for any additional charges related to customs and import duties.
Shipping Mishaps and Delays
- In case of shipping delays, lost packages, or damaged items, please contact our customer support team.
Once you have created an account and process your order on our site we review, processed and pack for shipping. Actual weight and size varies with every order and shipping cost is provide by shipping companies. Once order is complete you will receive an invoice via email used to register your account. You can also find tracking information on the invoice and your card will be charge the amount shown as TOTAL on the invoice.
Shipping charges for your order are will be calculated and added to orders after client has checkout.
Shipment method | Estimated delivery time | Shipment cost |
Standard Ground | 5-10 business days | Cost Provided by carrier |
Two Days | 2 business days | Cost Provided by carrier |
Overnight * | 1-2 business days | Cost Provided by carrier |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Update this section based on carriers you support. |
Shipment to P.O. boxes or APO/FPO addresses
Cielito Lindo Estudio ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Update this section if you do not ship to P.O. boxes or APO/FPO addresses. |
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number can be used to track orders and will be active within 24 hours.
Cielito Lindo Estudio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Cielito Lindo Estudio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Return/Refund Policy |