Artful Deliveries: From Our Hands to Yours
At Cielito Lindo Estudio, we believe that every piece of art tells a story and deserves to be delivered with care and precision. Our handmade creations are thoughtfully crafted and require the utmost attention to detail, which extends to how we handle their delivery. Each order is carefully prepared to ensure it arrives in perfect condition, reflecting the artistry and dedication behind every product. We offer a range of reliable shipping options and provide tracking information to keep you informed throughout the process. Whether it’s across town or across the globe, our goal is to bring our art from our hands to yours with the same love and care it was created with.
Delivery and Returns Policy:
Delivery:
At Cielito Lindo Estudio, we take pride in crafting every piece with love and meticulous attention to detail. Because our art is handmade, some orders may require additional time for creation and preparation.
Processing and Delivery Time Orders typically take 4 to 6 weeks to deliver, depending on the complexity of the piece and current order volume. Once your order has shipped, you will receive a confirmation email containing tracking information to monitor your package every step of the way.
Shipping Options We offer reliable standard and expedited shipping services through trusted carriers. Delivery times and fees will vary based on your chosen method at checkout.
International Delivery We are delighted to ship our art worldwide. For international orders, please allow additional time for customs clearance. Any duties or taxes incurred are the responsibility of the recipient.
Need Assistance? If you have questions about your order or need help with tracking, please don’t hesitate to contact our friendly customer support team at Tel: +52(415)113-9804.
Express Delivery:
We offer Express Delivery service for your convenience at an additional cost. Once your order is ready to ship, we will provide you with the exact shipping fees. Please feel free to contact us to discuss and arrange alternative shipping options.
Return Policy
Returns:
At Cielito Lindo Estudio, we take great care in crafting each piece, ensuring every detail reflects the quality and artistry we proudly stand behind. Due to the handmade and delicate nature of our products, we kindly ask for your understanding regarding our return process.
To initiate a return, please contact us within 48 hours of receiving your item. Returns are only accepted for items that are defective or damaged during transit. We may request photographs of the product to better assess the issue and assist you in the process.
Please note that slight variations in color, texture, or size are inherent to handmade art and are a testament to its uniqueness. These characteristics are not considered defects and therefore do not qualify for returns.
We are here to support you and ensure your satisfaction. Should you have any questions or need assistance, do not hesitate to reach out to us.
